RETURNS POLICY.

You may request a return within 7 days of delivery. Requests made after this period cannot be accepted.

• Unworn, unwashed and unaltered, with all original tags attached.
• In original packaging, free of perfume, smoke, stains or pet hair.
• Bought directly from tillwegetrich.lovable.app.

• Head gear, caps and accessories, for hygiene reasons.
• Items marked FINAL SALE or bought with a discount above 30%.
• Custom or personalised pieces.

1. Email tillwegetrich@gmail.com with your order reference (e.g. TWR-XXXX), the item(s) and the reason.
2. We reply within 2 business days with return instructions and the address.
3. Ship the item within 5 days of approval. Keep your proof of postage.

Customers pay return shipping unless the item arrived faulty, damaged or incorrect. For international returns, any customs duties are the customer’s responsibility. We recommend a tracked service; TWR is not responsible for parcels lost in return transit.

Size exchanges are offered subject to stock. If your size is sold out, we will process a refund under our Refund Policy instead.

Tell us within 48 hours of delivery with photos. We will cover return shipping and send a replacement or a full refund.